Privacy Policy

Privacy Policy

Introduction

Welcome to https://lafayette-developmental-disability-therapy.denvermentalhealthcare.com (hereafter referred to as “Lafayette Developmental Disability Therapy,” “we,” or “our”). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring their privacy and data protection are of the utmost importance. This comprehensive Privacy Policy outlines our practices regarding the collection, usage, and management of personal information in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • General Data Protection Regulation (GDPR) from the European Union
  • Lei Geral de Proteção de Dados (LGPD) in Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Sales Practice Act (UCPA), Utah, USA
  • Connecticut Law on Consumer Data Protection (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://lafayette-developmental-disability-therapy.denvermentalhealthcare.com
  2. Any mobile applications or services developed by us and accessible through app stores or our website
  3. Online forms, surveys, or registration processes on our platform
  4. Interactions between users and our customer support team via email, phone, or text messages

Please note that this policy does not extend to external links or third-party platforms accessed from our website, as they operate under their own privacy policies. We encourage users to review these policies to understand how their data is handled.

Processing Activities

This Privacy Policy guides our interactions with users when:

  1. You create an account and use our applications or services as an authorized user.
  2. You visit our websites linked to this privacy policy.
  3. You opt-in to receive communications from us, such as newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data to enhance your experience and provide tailored services. These include:

  1. Account Information: Details required to create and manage your user account, such as names, usernames, email addresses, and passwords.
  2. Payment Information: Credit card or debit card details, billing address, and payment history for processing transactions securely.
  3. Financial Information: Data related to your financial status, income level, and insurance coverage (if voluntarily provided).
  4. Purchase Information: Details of products or services you have purchased from us, including order numbers and purchase dates.
  5. Mobile Device Identifiers: Unique identifiers like IP addresses, device IDs, and mobile network information to recognize your device and provide personalized services.
  6. Location Data: Information about your geographical location when you use our location-based services or consent to share it.
  7. Feedback: Responses to surveys, feedback forms, or user reviews that help us improve our services.
  8. Social Media Information: Publicly available data from social media platforms (if connected through your account) to enhance content delivery and personalization.
  9. Product Information: Details about the products you interact with on our platform, including preferences and usage patterns.

We collect this data through multiple sources: user input forms, online interactions, tracking technologies, analytics tools, and third-party service providers.

Cookies

We utilize cookies to enhance your browsing experience and gather valuable insights for service improvement. Cookies are small text files stored on your device that serve various purposes:

  1. Strictly Necessary: These cookies enable core functionalities like login, navigation, and session management. Without them, using our website would be significantly impaired.
  2. Preference: Cookies store user preferences to personalize content and remember settings, improving your overall experience.
  3. Analytics: Analytics cookies help us understand how visitors engage with our site, enabling us to optimize its performance and content.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing them to accept or reject specific types of cookies based on their preferences.

Retention and Deletion

We retain personal data for the duration required by applicable laws and for legitimate business purposes. Once the data is no longer needed for these purposes, we implement secure deletion or anonymization processes to ensure your privacy. Our retention periods are determined by:

  1. Legal obligations, such as tax and accounting records.
  2. Business needs, including improving services, conducting research, and enhancing user experiences.
  3. User preferences regarding data retention choices (if available).

Security Measures

We have implemented robust security measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction:

  1. Encryption: We employ encryption protocols for data transmission and storage to protect sensitive information.
  2. Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict security standards to process data on our behalf.
  3. Access Controls: Our systems have access controls in place, ensuring that only authorized personnel can access personal data.
  4. Regular Audits and Updates: We conduct regular security audits and update our security measures to keep up with emerging threats.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18 (or a higher age limit as defined by applicable laws). Our services are designed for adults, and we encourage parents and guardians to supervise their child’s online activities.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: The right to correct or update inaccurate or incomplete personal data.
  3. Erasure/Right to be Forgotten: The right to request the deletion of your personal data, except where required by law.
  4. Restriction: The right to limit the processing of your personal data under certain circumstances.
  5. Portability: The right to receive a copy of your personal data in a structured, commonly used format.
  6. Objection: The right to object to the processing of your personal data for specific purposes.
  7. Non-Discrimination: The right to be free from discriminatory practices based on certain characteristics.
  8. Data Portability/Right to Access and Transfer Data: The right to transfer your personal data to another controller in a structured, commonly used format.

To exercise these rights or for any data-related inquiries, please contact our privacy team using the details provided below. We will respond to your requests as promptly as possible, adhering to applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. Significant changes will be announced on our website, and we encourage users to review these updates regularly. The “Last Updated” date at the top of this page indicates when the current version was last revised.

Contact Information

For any questions, comments, or requests regarding privacy or data protection, please contact us:

  • Email: contact@lafayette-developmental-disability-therapy.denvermentalhealthcare.com
  • Postal Address: [Provide physical address]

We value your trust in our commitment to protecting your privacy and look forward to providing you with a secure online experience.